AppTrim reads your Shopify billing invoice, lists every app charge, and flags apps that do the same job. Use it to spot tools you no longer need and apps still billing after you uninstalled them.
Your Shopify invoice is real. It is also incomplete if part of your stack bills outside Shopify. Klaviyo is the example merchants ask about most. The same pattern shows up with some helpdesks, analytics suites, and other tools that connect to Shopify but invoice you directly.
Admin → Apps is not a billing ledger. An app can sit in Admin, power a workflow, and still never show as a large Shopify line if it bills your card or sends a separate invoice. The reverse happens too: a Shopify-billed line can linger after you stopped using the tool. Those are different problems. Do not mix them.
Direct billing is not "bad." It is a different pipe. Bad is only staring at Shopify Billing and calling that the whole stack. Email and SMS platforms in particular can outspend many App Store lines while staying invisible on the Shopify export.
For the longer walkthrough, read Shopify invoice vs direct-billed apps. For the export path, start with how to read your Shopify billing invoice.
What Shopify Billing usually covers
Plan subscription, app subscriptions Shopify collects, usage and one-time charges Shopify collects, plus other platform lines depending on how you run the store. Credits and refunds tied to Shopify-collected charges show up there too. If a tool never handed billing to Shopify, do not expect it on that PDF or CSV.
Two billing pipes
| Pipe | Where you see it | Typical examples |
|---|---|---|
| Shopify-billed | Settings → Billing → View detailed bill | Plan fees, apps Shopify collects for, usage Shopify collects |
| Direct-billed | Vendor portal, card statement, separate invoice | Klaviyo and similar email/SMS, some helpdesks, some analytics |
20-minute full-cost check
- Export two months of Shopify detailed billing (PDF or CSV).
- List tools you know bill outside Shopify (start with email, helpdesk, analytics).
- Pull those vendor statements for the same months.
- Total both pipes. That is your stack cost, not Shopify alone.
- On the Shopify half, hunt still-billing lines and overlaps next.
You do not need a perfect accounting system on day one. You need one folder with Shopify exports and the few direct statements that actually matter. Revisit it when you change email platforms, hire ops help, or prepare a budget. Agencies should repeat the same discipline per client store.
Still seeing a charge after an uninstall on the Shopify side? That is a zombie: still charged after uninstall. For a longer cancel walkthrough, use the zombie apps guide.
Quick FAQ
Does my Shopify invoice include Klaviyo?
Shopify-billed vs direct-billed: tools like Klaviyo often never appear on the Shopify invoice. Check Klaviyo's own statement alongside Shopify Billing. Full guide: apps billed outside Shopify.
Is direct billing a problem?
No. It is a different billing pipe. The problem is treating the Shopify invoice as the whole stack cost.